Frequently Asked Questions

(If there’s anything you would like to know that’s not included here or elsewhere on the site please do feel free to get in touch with us using the details on our Contact page.)

How do I book a tour?

Booking your tour:  For our contact details click here.

Are there any discounts available?

Yes! Discounts are available for children (any one aged 15 or younger). There is also a discounted rate for booking tours for 5 or more people. Do you have a valid student card? Are you a pensioner? We love older people… and even students! So you can have a discount too! Find out more about these offers and other occasional promotional offers which we will run from time to time on our Special Offers page.

Do you accept credit/debit card payments?

Yes, we do accept card payments! Our secure online booking allows you to pay with all the popular credit/debit cards and we can also take card payments over the phone.

We have facilities on the coach to take payments securely by credit and debit cards as well as by contactless cards and Apple Pay. This tends to be used mostly for our private hires as pre-booking is essential for our standard tours.

Can children come on the tours?

Yes, of course they can! We do everything we can to make our trips enjoyable for all ages and try to include various activities that will keep children occupied – and hopefully make their tour both enjoyable and educational (hopefully they’ll get the ‘education’ part without even realising it!)

Having said that, we do advise that you think carefully before taking children! The guide, Stuart, has 4 children himself and knows what fun it can be to take them on a road trip… But he also knows that spending the best part of a day being driven around isn’t every child’s idea of fun! You know your children and we advise that you look carefully through the schedule of your trip to decide whether it would be suitable for them. Get in touch if you need advice on this… We know what it’s like trying to decide what activities are suitable for your children during a holiday and we promise to give you advice from a parents’ point of view rather than a salesman’s!

Car Seats: We do have a limited number of child seats / booster seats available. If your child requires one you must let us know in advance. You are also welcome to bring your child’s own car seat for use on the day.

If you are in any doubt at all as to whether you should bring children on the tour please do get in touch with any questions or concerns.

(Please also note that we will only allow children under the age of 10 to drive the bus if they possess a current valid driver’s licence!)

Can I take my dog with me on the tour?

Unfortunately we cannot allow you to bring your dog [cat/giraffe/gazelle/unicorn – or other pet]. This is for 2 reasons: Firstly because the tour guide, Stuart, absolutely loves dogs yet his wife, Glenda, has cruelly forbidden him from having one. Therefore, seeing others who own a pet dog makes him jealous and slightly sad.

Secondly, we cannot allow pets because there just isn’t adequate space to keep them comfortably in the bus for such a long time. Also we know that not every one is a dog lover and we want to make every passenger feel as comfortable as possible during their time with us.

Will there be any extra costs on my trip?

All of our prices are fully inclusive of everything WE offer – there will be no further charges from Misty Isle Tours.

The only other things you will need to budget for will be meals and the optional venues or experiences which will charge a fee if you wish to join in. For our Skye Highlights Tour that means budgeting for Dunvegan Castle if you are looking for the complete experience. Although we highly recommend the Castle visit you are welcome to spend the time in Dunvegan walking and exploring rather than visiting the castle.

Details of all costs are found on Dunvegan Castle’s web site so there will be no nasty surprises on the day!

We do recommend that you bring a pack lunch with you for the day – there will also be the opportunity to pick some up in Portree on the day.

There are also complimentary home-baked refreshments included on all our regular tours!

Do I have to end my tour where I was picked up?

No! You can finish off the tour any where you like along the journey. It could prove a handy way of getting from one place to another for your next night’s accommodation. We do try to be as flexible as possible to help you out and make your stay in the area as pleasant and easy as we can.

Can Misty Isle Tours book my accommodation?

We do know a lot of people in the area who offer various levels of accommodation. We don’t offer a booking service but we are happy to give recommendations if we can be of help. Obviously the price you pay and the level of service you receive where you stay is entirely out of our hands and we cannot take responsibility if anything goes wrong but we will only recommend places we know who have a consistently good reputation and leave it in your hands whether you contact them or not.

What should I wear?

You shouldn’t need anything too out of the ordinary. However, bear in mind that the Isle of Skye’s reputation for ‘unpredictable’ weather is well deserved! Regardless of the time of year it’s probably a wise idea to have a waterproof coat with you.

Although there is no need to do much walking during the tours we do recommend a pair of good waterproof walking boots because the ground can be pretty boggy in places if you do want to take a wander. We always keep rain ponchos on the bus – just in case!

What is your refund policy?

Please see our ‘Terms  & Conditions‘ page for full details of our refunds policy and any other ‘small print’ bits and pieces.

How much luggage can I bring on the tour?

For the comfort of all our passengers we generally only allow one regular-sized bag per passenger. If you need somewhere to store larger items during your trip get in touch and we can probably arrange something for you.

Misty Isle Tours, 12 Cnoc Terrace, Kyle of Lochalsh, IV40 8AN Tel. 01599 743001 contact@mistyisletours.co.uk